The semester is about to begin. Learn more about VU Collaborate!

We are one week away before your study commences. Use this time to learn more about VU Collaborate by reading up on some common questions that may arise about different topics relating to VU Collaborate. 

I can’t see a Space for a unit I’m enrolled in this semester.

If you can’t find a space for a unit you’re enrolled in this semester please check your enrolment and ensure that you’re enrolled under the correct unit code, semester and campus. If you notice an error, please consult Student Services on (03) 9919 6100 or visit your local student service centre. If your enrolment looks correct and you still can’t see your Space, please contact your lecturer or unit coordinator. Note: if you’ve recently made a change to your enrolment it can take up to 12 hours for it to be reflected in VU Collaborate. 

Why can I see more things in some Spaces and less in other Spaces? 

Each lecturer and unit coordinator operates the Space differently. Sometimes you will notice big differences, and other times very little. Speak with the teacher or read your unit guide for information on how VU Collaborate will be used in your units. 

What are the basic things I need to know before classes start? 

View our Getting Started guide for students that contains instructions on the key elements you’ll need to know how to do before classes start. This comprehensive guide includes viewing content, submitting assessments and contacting your lecturers. 

How do I view documents in a Space? 

There’s no need to download word documents, PDF’s and PowerPoints to your computer, simply click on the content file topics in your VU Collaborate space and let the document viewer handle the rest. View this how-to guide if you want to download content to save to your computer. 

How can I communicate with my peers and teachers? 

You can access Discussions or Email to communicate with your peers and teachers. Alternatively, use instant messaging to speak with other students and teachers in real time.  

How can I watch online lecture recordings? 

You can access your online lecture recordings on Echo360 ALP located in your unit 2 hours after a lecture has begun.  

For more information on VU Collaborate, please visit the VU Collaborate Student Help site. If you encounter any issues, please contact the ITS Service Desk by phone on (03) 9919 2777, This email address is being protected from spambots. You need JavaScript enabled to view it. or self-service. 

Please note the teachers may have elected not to utilise some of these tools.